Legal

Terms of Service

Last updated: May 28, 2026

These Terms of Service ("Terms") govern your use of the Klarr mobile application ("App") operated by SpanOne Digital LLC ("we," "us," or "our"). By downloading or using the App, you agree to be bound by these Terms. If you do not agree, do not use the App.

1. Use of the App

Eligibility

You must be at least 13 years of age to use the App. By using the App, you represent that you meet this requirement. The App is intended for personal, non-commercial use in connection with your job search activities.

Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at support@klarr.ai if you suspect unauthorized access to your account.

Prohibited Uses

You agree not to:

• Use the App for any unlawful purpose or in violation of any applicable laws
• Use the App on behalf of others commercially without our written consent
• Attempt to reverse engineer, decompile, or extract source code from the App
• Use automated tools, bots, or scripts to interact with the App
• Upload false, misleading, or fraudulent resume or profile information
• Interfere with the security or proper functioning of the App
• Share your account credentials with others

2. Subscriptions and Billing

Free Tier

The App offers a free tier ("Klarr Starter") that includes up to 5 guided applications and access to core features. No payment is required for the free tier.

Klarr Coach Subscription

Klarr Coach is a paid subscription that unlocks unlimited guided applications and additional features. Subscriptions are available on a monthly or annual basis depending on your region.

Billing

Subscription billing is processed by Apple App Store or Google Play Store, subject to their respective terms of service. Your subscription automatically renews unless canceled at least 24 hours before the end of the current billing period. You can manage and cancel your subscription through your App Store or Google Play account settings.

Refunds

Refund requests are handled by Apple App Store or Google Play Store in accordance with their refund policies. We do not process refunds directly.

Price Changes

We reserve the right to change subscription pricing. We will provide reasonable notice of any price changes through the App or by email. Continued use of the subscription after a price change constitutes acceptance of the new price.

3. College and Institutional Plans

Colleges and institutions may partner with us to provide Klarr Coach access to their students or members. Institutional plans are subject to a separate agreement between SpanOne Digital LLC and the institution. Students or members accessing the App through an institutional plan are subject to these Terms of Service.

4. Intellectual Property

The App, including its design, features, and content, is owned by SpanOne Digital LLC and protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the App for personal, non-commercial purposes.

You retain ownership of the content you upload to the App, including your resume and profile information. By uploading content, you grant us a limited license to use that content solely to provide the App's services to you.

5. AI-Generated Content

The App uses artificial intelligence to generate fit scores, insights, interview guides, and recommendations. This content is provided for informational purposes only and does not constitute professional career advice. We make no guarantees about the accuracy, completeness, or suitability of AI-generated content for your specific situation.

Job search outcomes depend on many factors beyond our control. We do not guarantee that using the App will result in job offers, interviews, or any specific career outcome.

6. Privacy

Your use of the App is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

7. Disclaimer of Warranties

The App is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the App will be uninterrupted, error-free, or free of viruses or other harmful components. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

8. Limitation of Liability

To the maximum extent permitted by law, SpanOne Digital LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the App, even if we have been advised of the possibility of such damages. Our total liability to you for any claims arising from these Terms or your use of the App shall not exceed the amount you paid us in the 12 months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless SpanOne Digital LLC and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the App, your violation of these Terms, or your violation of any third-party rights.

10. Termination

We may suspend or terminate your access to the App at any time, with or without cause or notice, if we believe you have violated these Terms. Upon termination, your right to use the App ceases immediately. You may delete your account at any time by contacting us at support@klarr.ai.

11. Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of California.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes through the App or by email. Your continued use of the App after changes constitutes acceptance of the updated Terms.

13. Contact Us